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Knowledge base
CloseIt
FAQ
17
How do I create a form and/or a report template?
How do I add a new Closeit user account?
I need access to other dealerships, how do I obtain cross sites access?
How to transfer customers from one user to another?
How do I add Dealer Options?
View all 17
Permissions Guide
13
Group Management Permissions - Access Rights
Group Management Permissions - Tools
Group Management Permissions - Customer
Group Management Permission - Deal Process
Group Management Permissions - Interface
View all 13
Videos Guides
44
Adding a Handover
Adding a New Deal
Adding a Part Exhange
Adding a Telephone Enquiry
Adding a Used Deal
View all 44
New Installations and setups
2
Importing your stock into CloseIt
Importing Customers
Voicesafe Standalone
Hardware and Installation FAQ
5
Voicesafe cabling diagram ISDN30e
Putting the Voicesafe in bypass mode via the OpenVOX switch
Voicesafe cabling diagram ISDN2
How to configure ETSI - CHAI Line Type for Avaya?
How do I manually bypass the voicesafe
Software and Interface FAQ
23
The time is wrong on my Voicesafe how do I correct it?
Support would like to access my Voicesafe how do I start the connection?
How do I setup a new user account?
How do I reset another users password?
How to change the network configuration of the Voicesafe
View all 23
Guides
11
Playback a Call
Search Page
Active calls
Graded Calls
Dashboards
View all 11
Voicesafe Enterprise
Hardware and Installation FAQ
0
Software and Interface FAQ
3
Why dont my charts appear in my report?
Why are all outbound calls are displaying as Withheld?
Playing calls with Internet Explorer Plugin
Guides
10
Search Page
Dashboard
Admin - Access List Management
Admin - Audit History
Admin - Global Settings
View all 10
Legality of Recording Calls
0
BI Suite guides
6
BI Suite - Dashboards
BI Suite - Reports
BI Suite - Storyboard
BI Suite - Discussions
BI Suite - Browse
View all 6
Adoptimiser
FAQ
2
A call made this morning is not within Adoptimiser, why is this and when will it appear?
What do the details on the Campaign Details mean?
Guides
4
How to add new numbers to adoptimiser
How to add a campaign
How to add a new advert
How to add a new user in Adoptimiser
Reception Manager
FAQ
1
Why can't I complete a message or a task
Guides
5
Task monitor installation
How do I add a user to a Permission Group or User Collection?
How do I send a SMS from the task monitor application?
How do I send a message directly from task monitor to another user?
How do I create a new user with Reception Manager?
General Solutions
Support Tools
2
CAS Remote Connection to a your PC or laptop
Record Steps to Reproduce a Problem
Web Browser Issues
2
Clearing web browser cache
Internet Explorer Compatibility View
Help Desk Software
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