Software and Interface FAQ

The time is wrong on my Voicesafe how do I correct it?
In your browser type in the IP address of the voice safe followed by :10000 i.e.: 10.10.0.10:10000 and press enter or on the login page of Voices...
Tue, 21 Apr, 2015 at 4:41 PM
Support would like to access my Voicesafe how do I start the connection?
Access the login screen of Voicesafe by typing the IP address in your browser URL. Under the Login link click on System Administra...
Wed, 2 Mar, 2016 at 11:44 AM
How do I setup a new user account?
To add a new user you will need to be an administrators of the system. There are two steps that need to take place with creating a user accou...
Tue, 21 Apr, 2015 at 4:42 PM
How do I reset another users password?
Please be aware only users with administration rights can reset other users password From time to time users ...
Tue, 7 Jul, 2015 at 9:49 AM
How to change the network configuration of the Voicesafe
Access the login screen of Voicesafe by typing the IP address in your browser URL. Under the login link click on system administration login...
Tue, 21 Apr, 2015 at 4:42 PM
I am seeing a screen that my license has expired how do I renew it?
When the Voicesafe licence expires, the voicesafe page will show as seen in the screenshot below. The page will also have a code looking...
Wed, 6 May, 2015 at 11:59 AM
How do I change the network settings on my Voicesafe
In your browser type in the IP address of the voice safe followed by :10000 i.e.: 10.10.0.10:10000 and press enter or on the login page of Voicesafe...
Tue, 21 Apr, 2015 at 4:42 PM
The outbound telephone numbers displayed on the Voicesafe are short what is the issue?
If you are seeing only partial or incomplete numbers on your Vociesafe for outbound calls as below, please contact your telephone support company an...
Tue, 21 Apr, 2015 at 4:41 PM
How do I perform scheduled call deletion?
Please follow this illustrated guide to delete historic calls from the system Login to Voicesafe with an administrator account and click on ...
Tue, 21 Apr, 2015 at 4:41 PM
My license is about to expire how do I renew it?
When the Voicesafe licence is due to expires, you will see a countdown on the log in screen. Renewing your license is a fairly straight forward proc...
Fri, 11 May, 2018 at 9:23 AM