Software and Interface FAQ

Why dont my charts appear in my report?
You may find that after creating multiple chart report, the charts aren't loading the data as expected. This may be due to ...
Mon, 19 Jan, 2015 at 3:35 PM
Why are all outbound calls are displaying as Withheld?
The Voicesafe is only able to display the number that it is receiving from the phone systems caller display.  If all calls outbound are being displaye...
Tue, 19 Jan, 2016 at 11:17 AM
Playing calls with Internet Explorer Plugin
The Voicesafe stores calls in webm format to play these calls within Internet Explorer you will need to download and install at plugin. You can down load th...
Mon, 14 Mar, 2016 at 5:37 PM