Guides
Searching for a call
Upon initial log in you are directed to the search page. The basic search options are vis...
Wed, 14 Jan, 2015 at 10:09 AM
There are several pre-set dashboards/reports built into the Voicesafe system to provide analysis of telephone activity. The s...
Mon, 19 Jan, 2015 at 3:58 PM
This controls what numbers users have access to.
White Lists
Allows users or groups to search for and liste...
Mon, 19 Jan, 2015 at 4:20 PM
The audit history will show you all user activity on Voicesafe.
You can change the date selection to a pre-set ...
Mon, 19 Jan, 2015 at 4:23 PM
Here you can set your local time. It’s always defaulted to London GMT but if you are out of the country and want to search for c...
Mon, 19 Jan, 2015 at 4:31 PM
In this section you can add numbers to the system for access/display purposes.
To add a numbe...
Mon, 19 Jan, 2015 at 4:32 PM
Every user needs to have a policy assigned to them. A policy will determine what access a user has within the admin section o...
Mon, 19 Jan, 2015 at 4:33 PM
This section shows you what recording serves you have linked to an account.
If you click the update ...
Mon, 19 Jan, 2015 at 4:40 PM
In this section you can set up different user groups for your Voicesafe. If you are a single user site you may want to add...
Mon, 19 Jan, 2015 at 4:41 PM
In this section you can add users to the system. Within the navigation panel, click create new user and provide a username (this must be th...
Mon, 19 Jan, 2015 at 4:42 PM