Software and Interface FAQ
This issue generally only effects new Voicesafe users or existing user with an administrator who has been modifying your permissions.
If ...
Tue, 21 Apr, 2015 at 4:41 PM
There maybe a couple of reasons why you are unable to log in to your user account please review the below to see if you fall into...
Tue, 7 Jul, 2015 at 9:50 AM
1. login to the Voicesafe as an administrator and navigate to Settings
2. Enter the extensions that you wish prevented from...
Tue, 21 Apr, 2015 at 4:43 PM
Remote recording of calls is very useful if you wish to capture calls for employees that work from home or other location.
To perform a r...
Tue, 21 Apr, 2015 at 4:43 PM
To limit a users from listening to specific extensions please follow this guide.
Definitions:
Whi...
Mon, 22 Jun, 2015 at 12:13 PM
In your browser type in the IP address of the voice safe followed by :10000 i.e.: 10.10.0.10:10000 and press enter or on the login page of Voicesafe...
Tue, 30 Jun, 2015 at 2:26 PM
Topology
Conventional setup
The following is an illustration/approximation of your
existing telephony setup. As you can see the ‘phone’ makes a call ...
Mon, 8 Jun, 2015 at 4:22 PM
At a point you may wish to add a new label or change an existing one, please follow this guide to do so Log in to your Voicesafe and click admin ...
Mon, 4 Mar, 2019 at 4:10 PM
Some user may find they can only hear one side of a telephone call when listening to calls. This is due to your speaker settings being set to Mono...
Tue, 7 Jul, 2015 at 9:49 AM
When using Internet explorer to listen to call's new users may find they are unable to play calls. Please see the guide below on how to allow the p...
Wed, 6 Jul, 2016 at 11:46 AM