To limit a users from listening to specific extensions please follow this guide.
Definitions:
Whitelists - Allows the user to listen to NO calls recorded apart from the numbers within the white list.
Blacklists - Allows the user to listen to ALL calls recorded apart from numbers within the black list.
Log in to your Voicesafe and click admin
Click on Access lists
To create a white/blacklist you need to click on the green plus button and give the list a name, then add the numbers that you want to be white/black listed. Once you have done this click save.
You can add extensions to the list by clicking on the telephone button.
Once you have created a list you need to allocate it to a use.
Go back to the admin tab and click users. Click edit user and you will see Whitelist and Blacklist, you can then select which list(s) you would like to allocate to this user. Press OK to save.
Give Terry access to the service department list only
Give the DP access to his own extension
