When logging in only shows you support options, it means your user account has not been configured correctly.
To resolve this, you need to be added to a permissions group.
To do this, you (or an administrator) needs to do the following...
Open the "Admin" menu and navigate to the Permission Configuration.
In the next screen, you will see your departments.
Open the relevant department, and you will see a list of users added. On the right hand side, enter the relevant username (remembering this is case sensitive) and add them.
The user will now need to log out and back in for the changes to take effect.
Thanks