If you are experiencing the following issues within Closeit please double check that you do not have compatibility view enabled:



  • Unable to see tabs
  • Inability to complete tasks  or appointments
  • Unable to select dates from pop calendars


Depending on the version of internet explorer you are running will depend how you disable compatibility view. Please follow the below steps for the version of Internet Explorer you are running.


From the login page



Internet Explorer 9


1. Tap the Alt key to display " File | Edit | View | Favourites | Tools | Help" tool bar menu


Illustration of a Alt key from a keyboard


2. Click Tools and un- tick Compatibility View 



Internet Explorer 10


1. Click the cog symbol on and select compatibility view settings from the drop down




2. Remove Closeit.co.uk from the list by highlighting and then clicking remove



And finally restart your browser