The permissions in Closeit are extensive and may not be obvious what each permission is for. This page will explain these permissions which are managed on the group management page.
Please follow the below guide where we will cover the Service Dept section of Permissions.
Click on Main> Admin Control Panel
Group Management
Click on Edit Permissions on the relevant Permission Group.
Click on Service Dept to expand the section
As you can see in the above screenshot, the permissions have appeared under Service Dept. Even though some permissions are self explanatory, below are explanations on what each permission is used for.
Modify Prep WIP - Allows service users to modify the prep WIP
User is Service Advisor - Shows the user in the drop down list for service staff
User is WIP technician - Shows user in the WIP technician drop down list and task page
User is Workshop Loading Admin - Shows user in the loading admin drop down list and any other pages related to loading admins
View Prep WIP - Allows users to view prep WIP page (Layout is like a calendar with individual tasks)
Simply click in the Enable/Disable radio box to enable or disable accordingly. Once complete, click update and the permission/s will go live within an hour.